Privacy Policy – MikaniX

At MikaniX, we honor the trust you place in us when purchasing premium motorcycle and car accessories. Protecting your privacy and securing your personal information is our highest priority. This Privacy Policy details how we collect, utilize, and safeguard your data when you visit our website or make a purchase.

By using our services, you consent to the data practices outlined in this policy.

1. Information We Collect

When you interact with MikaniX, we may collect the following data:

• Identity & Contact Data: Your full name, email address, phone number, and complete billing and shipping addresses.

• Transaction Data: Details regarding the products you purchase (accessories, parts, combos), order history, and transaction records.

• Payment Data: This is securely processed by trusted third-party payment gateways. We do not store your full credit card numbers or sensitive payment details.

• Technical & Usage Data: Your IP address, device type, browser information, referral source, and patterns of interaction with our website (e.g., pages viewed, time spent).

• Communication Data: Records of emails, support tickets, and direct messages sent to our team.

2. How We Use Your Information

We use this information exclusively to deliver a seamless and secure shopping experience and improve our offerings:

• Fulfillment: To accurately process your orders, complete transactions, and dispatch your accessories.

• Account Management: To manage your MikaniX account, verify your identity, and track your purchase history.

• Communication: To send you essential updates about your order status, promotional offers, and product launches (if subscribed).

• Platform Improvement: To analyze website traffic, troubleshoot technical issues, and refine our product catalog and customer service.

• Security: To detect, investigate, and prevent fraud, unauthorized access, and illegal activities on our platform.

3. Sharing Your Information

MikaniX does not sell your Personal Information. We only share your details with vetted, trusted partners necessary to operate our business:

• Logistics & Payment: With shipping carriers (for delivery) and payment processors (for transaction security).

• Legal Compliance: If required by law, court order, or government authority to comply with legal processes.

• Business Operations: With IT services, cloud hosting, and customer support providers who assist us in day-to-day operations.

• Corporate Restructuring: In the event of a merger, acquisition, or sale of assets, subject to confidentiality agreements.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing and shopping experience:

• They remember your shopping cart and preferences between visits.

• They help us measure website performance and understand how customers navigate our store.

• They allow us to show you relevant accessories and targeted promotions.

You can manage or disable cookies at any time via your specific web browser settings.

5. Your Rights and Choices

You have control over your data:

• Access & Correction: You have the right to request access to the personal data we hold about you and request corrections if it is incomplete or inaccurate.

• Opt-Out: You can opt out of our marketing and promotional emails anytime by using the ‘unsubscribe’ link provided at the bottom of every email.

• Data Deletion: You may request the deletion of your personal data, subject to any legal obligations we must retain.

6. Children’s Privacy

MikaniX is intended for a general audience. We do not knowingly collect personal information from individuals under the age of 18. If we become aware of any such data, we will promptly delete it.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any revisions will be posted on this page, and the "Last Updated" date below will be revised. We encourage you to review it regularly.

Last Updated: October 30, 2025

8. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:
Phone no. of company- 9899366884
Address - A-103/3 WAZIRPUR INDUSTRIAL AREA DELHI- 52
Email Id- caremikanix24@gmail.com